Knowledge Base
The knowledge base is organized into different categories, please select a topic that you are interested in by clicking on one of the links below.
Template Membership Support
I have not received my account activation email
If you have not received your activation email during the registration process please check your spam folder as the email may have been flagged as spam.
If you have still not received your account activation email please contact us
Account Locked
If you get the message "Account locked " after registering a new account then please click on the activation link which is included in the email you will have received during the registration process.
If your account is still locked please contact us
What payment methods do you accept
Support for installing templates
We are here to help you if you have any problems installing or configuring the Joomla templates you have downloaded from the members area
If you have downloaded a template but are finding it difficult to install or setup the design please open a ticket via the support area and we will be happy to install the template for you.
Please allow for one working business day for us to reply and complete the installation for you.
Removing the copyright links
Some web sites will ask you to pay an additional rebranding fee to remove the copyright links from the Joomla template they have developed.
At Joomladesigns.co.uk we believe you should not have to pay any additional costs to remove the links from the Joomla templates we develop and release which is why we allow members to remove the copyright link to http://www.joomladesigns.co.uk from the footer of the designs.
For more information please read the Terms of Service
How do I join the Joomladesigns template club
Can i use the web design when my account has expired
If your account has expried and you do not wish to renew your membership you can still use the web design you have downloaded from the members area on your site.
Please note if you require access to an updated version of the Joomla templates we have released at the web site you will be required to renew your member to download the updated version of the web design.
SEO Search Engine optimized designs
Many web masters would agree the development and content of a new Joomla web site is only the first step in attracting new visitors.
Search engine optimization ( SEO ) also plays an important role in ensuring your web site gets ranks correctly across the search engines including Google, Yahoo and Bing
At Joomladesigns the Joomla templates available for download have the following elements in place to help you achieve the ranking your web site deserves.
1) Fast loading optimized web design themes.
2) All images contained within each design are optimized.
3) H1 tag's for the site title and headings.
4) Web designs developed and released according to XHTML and CSS standards.
5) Include modules positions to ensure you have a clearly defined navigation structure.
What we don’t do
1) Create templates which contain large graphical images.
2) Include hidden links with references pointing back to joomladesigns.
3) Request a link back to Joomladesigns at the bottom of each template we release.
Live Previews
To view the all the Joomla templates we have developed and released at the web site please visit the Joomla template gallery
At the template gallery you can see all the current and new Joomla templates we have released at the web site.
User name or Password Resets
If you are a member of the Joomla template club and have lost or forgot your user name of password or would like us to reset your account details for you please contact us and we will be happy to do this for you.
Please allow upto one working business day for us to reply to your email.
How do i view the Joomla templates
To view all the Joomla templates please complete the following.
- Select the Template Gallery menu option.
- Once you have selected the Template Gallery menu you can view all the Joomla templates we have released via our live demo site.
Do you edit the Joomla templates for customers
We have tried to make the Joomla templates we have developed as easy as possible for members to edit and customize.
Each template we have created includes the Adobe Photoshop PSD file plus installation guide which provides you with step by step instructions about installing and setting up the design you have downloaded from the members area.
If you have any problems setting up or installing any of the Joomla templates we have created please open a ticket via the support area and we will be happy to help you.
If you would like the template customized to your exact requirements to include your company logo, custom colour scheme or addtional module positions we offer a template customization service.
For more information visit the template customization service page
What support is available for the templates
We currently offer a number of support options for the Joomla templates we develop and release at the web site
Support Ticket System
The first option is the support ticket system where you can open a new ticket for any technical issues you may have with the Joomla template.
To open a support ticket please visit the support area of the web site and open a new ticket..
Please note our supported business hours are from 9:00 AM GMT to 6:00 PM GMT Monday to Friday
Knowledge Base
The second option is the knowledge base which includes a number of useful hits and tips when using the Joomla templates we have designed.
Contact Us
If you have any questions about the Joomla designs web site, services we offer or membership questions please feel free to contact us
Please do not submit technical questions via the contact us form please login to the members and submit a ticket via the support area.
How many web designs can i download
Once you join the template club you get access to download the Joomla templates we have developed and published via the web site.
Basically what you see in the template gallery you can download it from the members area.
We feel this provides you with the flexability to experiement with each web design and pick and choose the template which suits your requirements.
How many domains can i install the designs on
The template membership packages are split into three categories based on the following.
| Membership Plan | Number of licences |
|---|---|
| Single Web Design |
The single web design purchase grants you the right to use the design on 1 personal or business domain |
| 3 Month Membership |
The 3 month membership package grants you the right to use 5 designs on 5 personal or business domains. |
| 6 Month Membership |
The 6 months membership package grants you the right to use 10 designs on 10 personal or business domains. |
| 12 Month Membership |
The 12 month membership package grants you the right to use 20 designs on 20 personal or business domains. |
For more information please read the terms of service
What Is A Joomla Template
Bascially the Joomla content management system enables you to install templates via the administrator control panel which can easily be applied to your new site to change the overall look and feel of the site.
The templates we have designed for Joomla! are shipped in the template package format based on the following
- Template zip file includes all the relevent CSS, PHP, images, XML, javascript files which you can easily upload and install via the Joomla! administrator area.
- Photoshop PSD file so you can customize the design.
- Installation guide provides you with a step by step guide to installing and setting up the design on your web site.
If you have any problems installing or setting up the design please open a ticket via the support area of the web site and we will be happy to install and setup the design for you.
Joomla Template Support
Joomla Template Compatibility
All the Joomla templates we have developed and released at the website are compatible with the latest version of Joomla 2.5, 1.7 and Joomla 1.5
Each updated and new template package we release at the website includes the Joomla 2.5 version of the template and the Joomla 1.5 version of the templates which you can download from the members area.
To view the new and updated templates we have available at the website visit the template gallery or visit the template updates page
If you have any questions about the web designs we have developed please contact us
Template Install Guides
Each Joomla template package includes an installation guide which will provide you with specific information about the web design theme you have downloaded from the members area.
The install guide will also include information about how to install and setup the template plus module positions the design supports and more.
If you need any help with installing or setting any of the Joomla templates you have downloaded from the members area please open a support ticket and a member of our support team will be happy to help you.
Do you provide the Photoshop PSD files
Each Joomla template package we release at the web site includes the original Adobe Photoshop PSD file which you can edit to customize the web design you have downloaded from the members area.
In order to edit the PSD file supplied with the design you will need to install the Adobe Photoshop application.
Template Package Releases
We release all the Joomla templates in the following format.
Name_template_package.zip
Before you install the template you need to unzip the zip file first and inside you will find the following.
- Template zip files for Joomla which you can upload and install directly into your Joomla content management system
- Photoshop PSD file
- Template installation guide
Browser Compatibility
The Joomla Templates we have developed have been tested with the following web browsers
- Internet Explorer
- Firefox
- Safari
- Chrome
- Opera
To view the all designs we have developed please visit the Demo server
CSS Guide Books
The template css file is the most important file for your template.
Basically the CSS file controls the layout of the DIV's, components, modules, menu's basically every element of the design is controlled by the CSS file.
In order to understand how CSS works then we recommend you read the following books to guide you through the world of CSS.
We have listed a number of useful guides / books which may help you understand CSS in more detail. All the books noted below can be purchased second hand from Amazon at a good price.
1) Eric A Meyer - CSS Pocket Reference
3) Cascading Style Sheets: The Designer's Edge
The above three books will provide you with a good grounding in understand how you can use CSS to have complete control over your web design layout.
CSS Tools
If you would like to customize a specific template from Joomladesigns we would recommend the following CSS software tools.
1) Pixie Color Picker
The pixie color picker is a very useful free utility when making changes to the Joomla! template_css.css file as it enables you to pick any color you have displayed on your screen and extract the HTML (#) values. This is very useful if you want to change color scheme of the design or CSS values in the style sheet. For example if you download a design which uses a blue menu text and green titles you can change the values in the CSS style sheet using the Pixie color picker utility. All you need to do is find a color you like by using pixie to hover over any color displayed on the screen and make a note of the # HTML code. Then open the design and high light the color you would like to change for example the blue menu. Now its just a case of opening the CSS file and doing a search and replace using notepad to change the colors for the theme.
2) CSS Style Master
CSS style master is great for editing the template_css.css file. Its not free but its worth every penny as it enables you to open the designs CSS file and make changes in a live editing mode. Once you open the template_css.css file in style master the design will appear in a editor window. From here you can change which ever CSS value you like. This provides you with complete control over the layout using CSS so you can change the sytle of all the DIV's, components and module positions to suite your needs.
To download the style master software visit the westciv web site. Also checkout the tutorials they have on offer. They are not free but if you would like to understand how CSS works then the tutorials are great value for money.
Custom Module Positions
A number of the Joomla templates we have developed make use of custom modules called user 5, 6 and 7 which are used to display custom content in your web design
To setup and display the custom module positions please complete the following.
1) From the Joomla administrator area select Extensions and Module Manager menu
2) Select the NEW button to create a new module.
3) Choose the Custom HTML module
4) Enter the title for the custom module position which will appear in the module title.
5) Enable the show title and enable the module position
6) For the module position you need to choose user 5, 6 or 7 from the module position drop down list
7) Assign the module position to all the menu items
8) Scroll down to the bottom of the module and enter the text in the WYSWYG editor which will appear in the custom module position.
9) Save the module position
To display all 3 custom module positions you need to complete the above steps for each custom module position user 5, 6 and 7.
You also need to publish all 3 module positions.
If the design supports two custom modules positions for example user 5 and 6 then you must complete the above steps and publish both user 5 and 6 module positions.
If you have any problems setting up the custom module positions please log into the members area of the web site and open a support ticket and a member of the support team will be happy to help you.
How do i search for the Template Themes
You have two options to search and download the Joomladesigns templates
1) Once you have made payment you need to log into the members area with your account details.
2) Now select the Joomla templates menu option.
3) From here you can use the " Search option " by entering the name of the template you would like to download.
4) The second option is to browse the templates via the members download area.
We recommend you use the search option.
changing the web design footer
1) Download and open the template index.php with notepad.exe or an editor of your choice.
2) Find the following code
3) Add Your Footer Text Here
4) Replace the above text with your web site footer text
5) Save the index.php file and upload the file to the relevent template directory on the server.
How do i download the Joomla Templates
To download the joomla templates from the members area please complete the following.
1) Log into the members area with your user name and password.
2) Select the Joomla templates menu navigation item.
3) Select the relevent category to download the web designs or photoshop psd files.
4) Click on the zip icon to download the Joomla template
You can also search for the templates by name.
To search for a specfic web design complete steps 1 and 2 after which point you will see an opption to search for the designs.
From here you can enter the name of the template name to locate the design which you wish to download.
Template Theme Layout is incorrect
If you have joined the JoomlaDesigns template club and downloaded the template you like but after installing the Joomla theme the layout is not as it appears via the Template Gallery then please log into the members area and open a support ticket and member of our support team will be happy to help.
Before opening a support ticket we recommend you complete the following first
- Read the installation guide included with the design
- Download the latest version of the template from the members area as we update the themes we released on a regular basis.
If you have completed the above and the layout is still incorrect then please open a support ticket and we will be happy to help you.
Display module positions for the Joomla Template
If you would like to display the module positions for a specific Joomla template all you need to do is add ?tp=1 after the index.php
For example enter www.mydomainname.co.uk/index.php?tp=1 this will now display the module positions for the web design theme you have downloaded from the members area.
You can use the above approach to display the module positions the template supports for both Joomla 1.5 and 1.6
Template Permissions
If you are attempting to change index.php, xml or image files associated with the Joomla template via ftp you may run into a known issue relating to file ownership permissions for Joomla.
To resolve the above download the JoomlaXplorer component.
This is a really useful Joomla component which will enable you to manage and change the file and directory permissions on your server.
So if you wish to change the index.php file or image file and get a file permissions error then you may need to install the above component.
Once the JoomlaXplorer component is installed you can open the component via the administrator and navigate to the specific template directory and set the relevent CHMOD permissions on the directory or file you wish to change.
We would advise changing the permissions for both the directories and files to CHMOD 777
Once you have changed the permissons then you can make changes to the template.
Please note after you have made the changes to the template ALWAYS change the permissions back to 755 for the folder/directories and 644 for files.
Module Positions
Many of the Joomla templates available for download enable you to display or hide specific module positions.
For example if you download a two colum design and wish to hide the module positions on the right hand colum them all you need to do is un publish the module positions. Or maybe you wish to hide the latest news and news flash wish appears at the top of the web design again you can just unpublish the module positions.
So basically you are not restricted to one type of design layout.
Installing a Joomla Template
To install a Joomla template you have downloaded from the members area please complete the following.
- Download the joomla template package from the members area.
- Unzip the template package.
- Inside the zip package you will find a number of directories which include the web design releases for Joomla 1.x plus 1.5.
- The template package will also include the installation guide plus Photoshop PSD file if supplied.
- Log ino the Joomla administrator area.
- Select the Extensions menu and install / uninstall menu item.
- Choose the browse button and select the web design zip file included in the Joomla 1.5 directory.
- Select the upload & install button.
- The web design will now be automatically installed.
- To make the new theme the default web design select the extensions menu and template manager menu.
- You will now see the theme you have just installed.
- Select the radio button next to the theme and choose the default button.
- The web design will now be set as the default design.
If you have any problems installing or setting up the template you have downloaded from the members area please open a support ticket and we will be happy to help you install and setup the web design.
Template licence Agreement
Many web designers ask you to pay an addtional fee for installing each template on a seperate domain.
At Joomla designs we have a simple and fair licencing agreement policy based on the following membership packages
| Membership Plan | Number of licences |
|---|---|
| Single Web Design |
The single web design purchase grants you the right to use the design on 1 personal or business domain |
| 3 Month Membership |
The 3 month membership package grants you the right to use 5 designs on 5 personal or business domains. |
| 6 Month Membership |
The 6 months membership package grants you the right to use 15 designs on 15 personal or business domains. |
| 12 Month Membership |
The 12 month membership package grants you the right to use 20 designs on 20 personal or business domains. |
The templates are not time-limited so after your membership has expired, you may continue to use the designs.
For more information about the template usage please read the terms and conditions .
Can i demonstrate the templates on my site
You must not display the Joomla templates we have developed for demostration purposes on your web site via a photo gallery, live demo server or template chooser.
If you have modified one our website designs for a client or customer then you may display the modified template on your web site as part of your portfolio.
How do i unzip a template package
After you have downloaded one of the Joomla templates from the members area please complete the following to unzip the template package on your PC.
- Download the free zip software called Win Rar for Windows
- Install the Win Rar software on your PC
- Right click on the template package you have downloaded from the members area
- Choose the Extract To option
- The template package will now be extracted to the directory you have choosen on your PC
- You can now browse to the template directory and install the web design via the Joomla administrator area